Terms of Use
Last updated 11 November 2026
These terms are an agreement between you and Destinos.dev, Cape Town, South Africa ("we", "us"), for Shiftable. By using Shiftable you accept them. If you use it for a company, you confirm you are allowed to accept them for that company.
1. The service
Shiftable is a shift-management service: rosters, swaps, time off, reminders and hours reports, used through a browser or as an installed web app. We may improve, change or remove features over time.
2. Accounts
- Companies register with us. Each company has one or more managers who add and remove staff and set the company's shift times and rules.
- Staff sign in with a one-time code sent to their email. Keep your email account secure and do not share codes.
- Managers are responsible for adding only people who work for the company, and for the accuracy of what they enter.
- You must give correct information and keep it up to date.
3. Acceptable use
Do not misuse Shiftable. In particular, do not try to access another company's data, break or overload the service, send spam or unlawful content through it, or use it in a way that breaks the law or other people's rights. We may suspend access if these terms are broken.
4. Plans and payment
- Shiftable is sold as a plan per company (Spark, Crew, Squad or Fleet, by number of staff), billed per month or per year at the price shown when you subscribe, in South African rand. VAT is included where it applies. Companies with more than 100 staff agree a custom plan with us.
- A plan renews automatically each period until you cancel. We ask before anything is charged for the first time.
- Payments are processed by Paystack. We do not see or store your card details.
- You can cancel at any time. Your plan then ends at the end of the period already paid for. We refund where the law requires us to.
- We may change prices with at least 30 days' notice before they apply to you.
5. Your data
Your company's data remains yours. You give us permission to store and process it only to provide Shiftable. Our Privacy Policy explains how we handle personal information. You can ask us to export or delete your company's data.
6. Hours reports and reminders
Hours and reports are calculated from the roster and the changes recorded in Shiftable. Managers should check them before using them for payroll. Reminders depend on devices, networks and notification settings outside our control, so we cannot guarantee that every reminder is delivered on time. Staff remain responsible for knowing when they are due on.
7. Availability
We work hard to keep Shiftable running, but we do not promise it will always be available or free of faults. We may carry out maintenance at times that cannot always be announced in advance.
8. Intellectual property
Shiftable, its design, name and logo belong to us. We give you a limited, non-exclusive right to use the service while these terms apply. You may not copy it, resell it or build a competing service from it.
9. Our liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, wages or business arising from your use of Shiftable. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits any right you have under the Consumer Protection Act or other law that cannot be limited.
10. Ending
You may stop using Shiftable at any time. We may suspend or end an account that breaks these terms, or end the service with reasonable notice. On ending, we handle your data as set out in the Privacy Policy.
11. Changes to these terms
We may update these terms. If a change matters, we will tell you before it applies. Using Shiftable after that means you accept the new terms.
12. Governing law
These terms are governed by the laws of South Africa, and the courts of the Western Cape have jurisdiction, unless the law gives you the right to go elsewhere.